Through user survey, interviews, tests we analyze and check if the client's product is useful , usable and gives a satisfiable experience to the user.
These are the main User Experience Research services of ThinkUser.
Who's Who Service
This service establish the user's persona not just based on population statistics but the analysis of characteristics of target users, user's context, and how they utilize the product.
User Needs Analyse Service
This service analyses the user expectation value, behavior, needs and satisfactory.
Usability Test (Express UT)
This service helps find usability issues through checking the product's usability.
Eye Tracking Research Service
This service verifies the online advertiser's/sponsor's recognition effect, comparison and verification of layout, visual effect.
Bug finding Service
Applying EMP, this service helps find the product/service's bug and reports to the user in 5 days.
UX Quality Assurance Service
Applying EMP, this service compares with other competitors and examines the UX quality of the product.
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