Usability Test is one of the most useful examine methods that observes the product's user's demands and behavior. Unlike traditional research methods the Usability Test can observe the actual process of the product users and finds out their demands. Therefore it is the most effective research method for the Interactive Products.
The global e-biz enterprises such as Yahoo!, E-bay, Microsoft, Nokia.. are utilizing the Usability Test as an important experience quality management methods in the product development lifecycle. Recently in Korea portal sites and many e-biz industries are introducing and utilizing the Usability Test.

Methodology

Usability Test can be applied effectively to many product development lifecycle stages from planning such as story boards , wire frames, alpha version, beta version to the finished product. These are the test processes for ThinkUser.

• User Test Process

The execution of the Express UT (Usability Test) takes an average 2 weeks from choosing the object and subject for the test, designing the most effective method for user profile and task, observing the representative user's actual using process, to analyzing then making the final result report.

Expectation Effect

The product planner is given insights of the information/function that is needed to be strengthened, and the designers and developers are given various issues about how to improve the design of the product. Unlike the results of the user questionnaires or interviews, these issues are very specific. Therefore they can be straightly applied to the improvement of the product. Furthermore, while executing usability test, the planners, developers and designers are able to identify with each other about 'the importance of user' which gives them a common and clear goal to improve their product.